Hi, If you are using Safran SCL Morpho MSO 1300 E2 or E3 biometric device and you are getting an error - Morpho RD Service L0 Soft One Time Token means your system is demanding for OTP One Time Token for L0 soft then it indicates that that validity of your morpho fingerprint scanner is completed and you should renew the RD Service Registration or if the device is new then device may be without RD Service Registration. In both cases please click on the following link and do the registration of your Morpho fingerprint scanner.